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    • Privacy and Data Protection Policy (GDPR)

    SWEET CBD FRANCE
    Marque exploitée par HK DISTRIBUTION
    SIREN : 949 886 980
    SIRET : 949 886 980 00018
    10 rue des Ponts
    13015 Marseille
    RCS Marseille

    Last updated: 28 September 2026.

    1. Data controller

    The data controller is HK DISTRIBUTION, owner and operator of the SWEET CBD FRANCE brand, a French simplified joint-stock company with a sole shareholder and share capital of €3,000, 10 rue des Ponts, 13015 Marseille, France — SIREN 949 886 980 — SIRET 949 886 980 00018 — Marseille Trade and Companies Register.

    For privacy questions or requests: contact.hkdistribution@gmail.com.

    2. Data we process

    Depending on how you use the website, we may process:

    • identity and contact data: name, postal address, email and phone number;
    • customer-account data, Hunter status and saved preferences;
    • order, invoice, delivery, return and customer-service data;
    • payment information required for the transaction, processed by payment providers; HK DISTRIBUTION does not retain full payment-card details;
    • customer-service messages, reviews, forms and requests;
    • technical and browsing data: IP address, device, browser, pages viewed, cookie identifiers and browsing events, according to your consent choices.

    We do not ask you to provide special-category data under the GDPR. Required fields are identified when data is collected.

    3. Purposes and legal bases

    • Performance of the contract: basket, account, orders, payments, delivery, returns, Hunter benefits and customer service.
    • Legal obligations: invoicing, accounting, taxation, fraud prevention and responses to authorised public bodies.
    • Legitimate interests: website security, fraud prevention, the establishment or defence of legal claims, service improvement and strictly necessary statistics.
    • Consent: newsletters, electronic marketing where required, non-exempt advertising or analytics cookies, personalisation and sharing with advertising platforms.

    You may withdraw consent at any time without affecting the lawfulness of earlier processing.

    4. Recipients

    Data is available to authorised HK DISTRIBUTION personnel and, only where necessary, its processors: Shopify for hosting and store operation, payment providers, carriers, customer-relations, review, email, security, analytics and advertising services activated according to your choices. Data may also be disclosed to legally authorised public bodies.

    We do not sell your personal data.

    5. Transfers outside the EEA

    Some providers may process data outside the European Economic Area. Where this occurs, the transfer relies on a mechanism recognised by applicable law, such as an adequacy decision or standard contractual clauses, together with additional safeguards where required.

    6. Retention periods

    Data is kept only for as long as necessary for its purpose and is then archived where required by law. In particular:

    • order data and accounting documents: the applicable statutory period, generally ten years;
    • customer accounts: for the business relationship and a reasonable period after the last activity, unless erasure is requested or a legal obligation applies;
    • marketing prospect data: up to three years after the last active contact, unless you object or renew consent;
    • customer-service requests and evidence: for the time needed to process the request and defend legal rights;
    • cookies and trackers: according to their purpose and the periods shown in the consent tool, within the limits recommended by the CNIL.

    7. Your rights

    You may request access, correction, erasure, restriction of processing, portability where applicable, or object to processing based on legitimate interests. You may object to direct marketing at any time.

    To exercise your rights, email contact.hkdistribution@gmail.com and describe your request. Proof of identity may be requested only where there is reasonable doubt about your identity. We respond within statutory time limits.

    You may also lodge a complaint with the French data-protection authority, the CNIL.

    8. Cookies and trackers

    Cookies strictly necessary for the store may be used without consent. Non-exempt analytics, personalisation and advertising cookies are used only according to your choices. You can accept, reject or change your preferences through the privacy controls available on the website. Refusing non-essential cookies must not prevent access to essential store functions.

    9. Security

    HK DISTRIBUTION and its providers apply appropriate technical and organisational measures to protect data from unauthorised access, loss, alteration or disclosure. As no system can guarantee absolute security, incidents presenting a risk are handled in accordance with applicable requirements.

    10. Minors

    The store and its products are intended for adults. We do not knowingly seek to collect data relating to minors.

    11. Updates

    This policy may be updated to reflect legal, technical or functional changes. The last-updated date appears at the top of the page. Appropriate notice will be given in the event of a material change.

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