SWEET CBD FRANCE
Marque exploitée par HK DISTRIBUTION
SIREN : 949 886 980
SIRET : 949 886 980 00018
10 rue des Ponts
13015 Marseille
RCS Marseille
Data Processing & Security Policy
Introduction
Protecting your personal data is important to us. We are committed to collecting only the data we need to ensure you receive optimal service, to ensure confidentiality and security, to provide the services you require, and to facilitate the exercise of your rights regarding your data. Our primary commitment is compliance with applicable data protection legislation, the General Data Protection Regulation (also known as GDPR), and the "Informatique et Libertés" (Data Protection) Act of January 6, 1978, as amended.
This policy outlines the personal data we collect. It applies to all users of the https://sweetcbdfrance.com/ services.
We advise you to read it carefully. We have made every effort to ensure it is clear, easily understandable, and accessible at any time during your browsing. We strive to be as clear as possible. Any terms that are not understood can be explained by consulting our service. If you would like clarification or have a question, you may contact our DPO at the following address: contact.hkdistribution@gmail.com.
Tools for managing your data and protecting your privacy and security are available in your customer area. This Data Protection Charter is effective for all active users as of November 9, 2018.
Continuing to use our services after this date constitutes acceptance of the new Data Protection Charter. Please read these terms carefully. We reserve the right to modify this privacy policy at any time. The most current version of the policy regulating our use of your information will always be available. If we make changes to this privacy policy, we are committed to informing you via the email address you have provided on the site.
DATA CONTROLLER: HK DISTRIBUTION, operator of the SWEET CBD FRANCE brand
SWEET CBD FRANCE is a brand operated by HK DISTRIBUTION, a simplified joint-stock company (SAS) with a sole shareholder, with a capital of €3,000, registered with the Marseille Trade and Companies Register (RCS) under number 949 886 980, whose registered office is located at 10 rue des Ponts, 13015 Marseille.
DPO CONTACT DETAILS
You may address any questions regarding personal data protection at https://sweetcbdfrance.com/ or submit a request to exercise your right of access to data protection: by email – contact.hkdistribution@gmail.com
DATA WE COLLECT
CUSTOMERS
As part of your use of our services and your browsing on our website, https://sweetcbdfrance.com/ collects several categories of data, details of which can be found below.
This data includes:
Information you provide to us. For example, when you request an ebook, you provide your email address. This information includes, for example, data useful for your identification; your email address, photo, and bank details are not stored on our site.
Information from your use of services. We collect information regarding the services you use and how you use them. For example, the use of messaging, data regarding your browsing on the site, the pages you have viewed, your activity on the site, and information regarding transactions.
We do not process special categories of data (sensitive data) such as data revealing racial or ethnic origin, political opinions, religious beliefs, health data, or data concerning a person's sex life or sexual orientation.
DATA RELATED TO MEMBERS
We inform users at the time of collection whether the data is mandatory or not.
COMMUNICATED BY THE USER
Personal information
Last name
First name
Date of birth
Gender
Email
Professional category
Location
Profile photo
Information related to exchanges with our teams
Emails
Messages from our Instagram page
Customer information
Customer Experiences
Interests
Survey
Legal structure
Company name
Legal form
Identity of the company's legal representative
Legal documents
Additional profile information
Integration of your social networks
Languages
Information related to you
Comments
Reviews
GENERATED BY YOUR USE OF THE SITE
Browsing data
Cookies and IP address
Recommendations
External recommendations following your requests
Data related to the use of secure messaging
User IDs
Date and time of sending
Content
STATISTICAL INFORMATION REGARDING YOUR USE OF OUR SERVICES
For example, we have usage statistics for the secure messaging system we offer (percentage of messages processed, response times); statistics on post-order ratings (comments left by customers, average scores); user connection and browsing data; statistical data on the use of the search engine and the contact form; and usage statistics for the various modules. Statistics also cover commercial data such as the number of orders placed, business volumes by category, and customers.
COOKIES
We use authentication cookies, security and site integrity cookies, location cookies, cookies related to the functionality of the site and services, analytical and research cookies, and cookies for message delivery. Data is collected through user behavior on the platform and the use of the site's various modules.
PURPOSES
The brand https://sweetcbdfrance.com/ processes your personal data, particularly when you connect to the site, register on the site, engage in activity on the site, or use the payment system. The data we collect allows us to provide, manage, protect, and improve our services, develop new ones, and protect both our users and ourselves.
Details
LEGAL BASIS FOR PROCESSING
https://sweetcbdfrance.com/ processes most of your personal data within the framework of the sales contract you concluded upon registering on the site by accepting our general terms and conditions of use. However, we may process data about you based on your consent, legal obligations, or to fulfill our legitimate interest.
Legitimate interests
Furthermore, we also process certain data based on our legitimate interest for the purposes of managing and securing access to our website, fighting fraud, and being able to justify our accounting (issuing invoices on your behalf and that of your commercial partners, justification of our service fees).
Consent
We may also collect your prior consent for the processing of certain data, for example, for the reuse of your profile photo, carried out by our services, on commercial media, or when you have not created an account on the platform but wish to receive our commercial offers/our newsletter.
Legal obligations
Finally, we process certain data in due compliance with the legal obligations imposed on us regarding the management of payments made via the platform, particularly the fight against terrorism and money laundering.
RECIPIENTS OR CATEGORIES OF RECIPIENTS
The brand https://sweetcbdfrance.com/ is a provider of personal data through the site. Certain services and features made available to you by https://sweetcbdfrance.com/ require us to share information with other users or with our commercial partners. We may also share information for legal reasons or in the event of a dispute.
When necessary for external processing needs, and only in that case, we transmit this data to our trusted service providers who process it on our behalf, according to our instructions or a contractual agreement, in accordance with this Charter and in compliance with any other appropriate security and confidentiality measures. We may transmit your personal data to them only for the purposes stated below. Thus,
Chartio Inc. and Google LLC (Google Analytics) for the creation of statistics; Storage of part of the data processed by https://sweetcbdfrance.com/ such as photos and attachments exchanged via the site's messaging system (Facebook, Google, Amazon Web Services);
Important: We do not sell the information and documents you entrust to us to third parties, and we do not disclose personal and private information outside of the situations described in this Privacy Policy.
DATA SECURITY
We possess measurement tools and techniques for the organization of security, confidentiality, integrity, availability, and resilience of our information system and your data. We protect data against destruction, loss, alteration, unauthorized disclosure of personal data, storage or processing in another manner, or unauthorized access to such data. We are committed to implementing all available means to ensure the security and confidentiality of this data, in particular:
We encrypt most of our services using SSL technology.
We verify your email address when creating your account and …
We conduct audits on the collection, storage, and processing of data, including physical security measures, to prevent any unauthorized access to our systems.
Access to personal data is strictly reserved for employees and service providers of https://sweetcbdfrance.com/ who need to access it in order to process it on our behalf. These individuals are subject to strict confidentiality obligations and are subject to disciplinary sanctions, which may include dismissal, in the event of a breach of these obligations.
DATA TRANSFER TO A THIRD COUNTRY
All our servers on which your data is kept, and those of the service providers used to exchange and store this data, are located in Europe. Very exceptionally, some of our service providers do not use their main establishment located in a state within the European Union, which may lead to the transfer of your data to that state. In this case, we verify their obligations regarding the data protection of our users. Thus,
WordPress Inc. adheres to a set of data protection rules equivalent to those provided within the EU;
Google adheres to the Privacy Shield, a set of data protection rules equivalent to those provided within the EU.
RIGHTS OF ACCESS, RIGHTS TO RECTIFICATION
You have a right of access to the data concerning you on https://sweetcbdfrance.com/. It allows you to be informed of the data about you that is available and, if you wish, to obtain a copy.
Under the terms of the applicable personal data protection regulations, you may request from us the rectification of inaccurate personal data concerning you. You may also request that incomplete personal data concerning you be completed. To enable you to exercise this right as easily as possible, we invite you to perform these modifications and additions directly on your profile. If you believe that other data about you needs to be completed and you are unable to make this change yourself, we invite you to make the request directly in the "your rights" section of our data protection center.
RIGHT TO ERASURE
You have the right to obtain from us the erasure, as soon as possible, of personal data concerning you, subject to our legitimate interest or any legal obligation requiring us to retain it. For security reasons and to avoid unwanted account deletion, we invite you to perform this procedure yourself once logged into your account.
Regarding your profile data, you should keep in mind that search engines and other third parties may still retain copies of your public profile information for some time when you have accepted its indexing, even after you have deleted the information from the https://sweetcbdfrance.com/ site or deactivated your account. If you wish, you can exercise your right to delisting directly with these search engines. For example, to make this request to Google, you can use the tool provided by the search engine.
RIGHT TO RESTRICTION OF PROCESSING
You may request that https://sweetcbdfrance.com/ limit the processing of your data, for example, by temporarily making your profile unavailable on the site
(a) when one of the following elements applies: personal data. In this case, we mask the data about you while you have the opportunity to verify its accuracy;
(b) you believe that the processing of your data is being carried out unlawfully and you oppose their erasure, preferring their restriction of use instead;
(c) we no longer need the personal data about you for the purposes of processing, but they are still necessary for you to establish, exercise, or defend a legal claim;
(d) you have exercised your right to object pursuant to Article 21, paragraph 1 of the General Data Protection Regulation. We will implement the restriction of the processing of your data while we verify whether the legitimate grounds we pursue override your right. If we decide to limit the processing of your personal data, we will keep you informed.
RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY:
The https://sweetcbdfrance.com/ site communicates throughout Europe. https://sweetcbdfrance.com/ has its main establishment in Marseille. As such, the supervisory authority competent to handle any request concerning us, including, where applicable, a user complaint, is the competent commercial court.
For any questions regarding the protection of your personal data by https://sweetcbdfrance.com/ or to exercise your rights regarding access, rectification, erasure, restriction, or portability of your data, you may contact our DPO: by email: contact.hkdistribution@gmail.com
